Grief Turned Into Safety Work
Charlene mentions a man in his 50s who became involved in child passenger safety after losing his daughter in a car accident. He used his grief constructively, becoming a volunteer for Zero Fatalities and eventually a certified CPST. He's also trilingual, making him an invaluable resource for families facing language barriers.
Key Lessons
- • Pain can become purpose when directed toward protecting others
- • Grief doesn't have to be private — it can become public service that saves lives
- • The safety community is strengthened by diverse lived experiences, languages, and life stages
Community Connections
Stories, people, and ideas that connect across the archive — ranked by shared themes, guests, places, and topics.
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Related People
(4)Charlene Freestone
Child Passenger Safety Technician, Former Boutique Owner, Parent Educator, Community Builder
Phil Hanks
Grandson of Ephraim Hanks · Mission President (Samoa) · Temple President (Samoa) · Church Education System Leader · Stake President · Senior Missionary (Ukraine, Freiburg) · Lehi Resident
Andy Hadfield
Head Football Coach, Lehi High School · Business Owner · Lifelong Lehi Resident
Doug Webb
Former Principal, Lehi High School · Agriculture & Science Teacher · Lifelong Lehi Resident
Related Stories
(4)You Have to Make Your Own Community
Charlene Freestone
Six Children, One Minivan, and a Wooden Box
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Svetlana Still Teaching in Ukraine
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I'm Back, But This Time I'm Helping
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Related Quotes
(4)"Best thing you can do in this town is just be kind to one another."
— Mark Johnson
"Stay faithful and serve to the best of your abilities wherever you live."
— Phil Hanks
"The ability to love people."
— Phil Hanks
"The hardest part of leadership is slowing down enough to take care of people."
— Doug Webb
More from Charlene Freestone
Charlene Freestone
The Natural Parenting Boutique on Lehi Main Street
Charlene opened a natural parenting boutique — Boot Baby Boutique — in the old Lehi Hotel near the train tracks on Lehi Main Street. The shop sold cloth diapers and baby carriers, but its heart was parent education and community space. She rented from a midwife in a building that also housed a gem shop and wedding dress rentals. The business later moved up to Sandy but represented a season where business and belonging overlapped.
Charlene Freestone
COVID Ends One Chapter and Opens Another
On the day of the Utah earthquake in 2020, Charlene realized parents were not going to bring small children into stores the same way anymore. She folded her boutique quickly, sold her share to co-owners, and stepped away from both retail and nonprofit worlds. She then worked at her children's school as a teacher's aide during COVID, witnessing how everyone banded together to keep things going.
Charlene Freestone
I'm Back, But This Time I'm Helping
Charlene's son was born with needs requiring surgeries. A nurse with child passenger safety training helped her family during the car seat oxygen test. Exactly 12 years later, Charlene began working with Intermountain at Utah Valley Hospital — on the exact anniversary of her son's discharge. Looking at her badge, she thought: 'I'm back, but this time I'm helping people here.'
Related Stories
Naomi McClure
Refusing to Calculate Commissions
Naomi made a counterintuitive decision: she would not calculate her commission before, during, or after transactions — at least not until her check arrived. Her logic: if you know the number, you work for yourself. By not knowing it, she kept herself in service mode. The money followed. The repeat clients followed.
Naomi McClure
Moving Her Own Furniture to Stage a Listing
A client couldn’t afford professional staging but wanted their home to look its best. Naomi emptied her own living room and moved her sofa, coffee table, and furniture into the vacant listing. Her husband watched TV on the floor. The listing sold. The client got a better outcome. The story became the clearest illustration of what it means to actually be in service to the people you work with.